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Billing Inquiries - Contact our office Monday - Friday 8:00 a.m. to 4:30 p.m.Account and Address Information. You will also find your meter number in this sectionDetermine when your payment is due in our officePrior Activity. This area lists any previous balance and any payments received.New Charges and Credits - Here you will find an itemized list of new charges for the current billing period.Total Amount Now Due - This is the amount that is now due and payable. It represents your total new charges plus any past due amount. If you have a credit balance, it will show here with the wording "Credit Balance Do Not Pay"Meter Read Information - Here you will find your current and previous meter reading. The difference is your water consumption for the current billing period. You can also find your water consumption for the same period 12 months ago. Message Field - Be sure to check this area for any important messages from East Pasadena Water CompanyRemittance Stub - Mail this portion with your payment for proper credit to your account. For your conveneince, we include a return envelope with each statement.