Payment Options
East Pasadena Water Company launched Auto-Pay in 2009.
This is a service that allows our customers to have their water bill
paid automatically from their checking account. Statements are
still mailed to each customer so they know the amount being
deducted. To sign up for Auto-Pay, click
here
to download the form.
Currently the California Public Utilities Commission does not allow East Pasadena Water Company to accept credit cards. At this time we accept cash, check, money order or our Auto-Pay for payment. You may pay your bill in person or place it in the night-drop box located just outside our front door. Please remember we cannot accept cash in the night-drop box.
Many of our customers use their own banking institutions Bill Pay options. Please Note: If you are using your own banking institution to pay your water bill it can take up to 10 days for East Pasadena Water Company to receive your payment. If your receive a second notice, please pay your bill in person. Delinquent water accounts will be sealed for non-payment if we do not receive payment prior to the shut-off day.