News from EPWC
SCAM ALERT!
Recently there have been reports of individuals posing as water company employees approaching residents in their homes and advising them a water main has been broken and asking the person to come outside and turn on a front hose bib. The imposter then keeps the resident occupied while another person slips into the home and steals items that are sitting in the open. The resident is told they can use as much water as they want for the day and will not be charged for it, however, they cannot drink the water.
The Sheriff’s department has asked that if you encounter a person like this DO NOT leave your home, but close the door and call 911.
We would like to remind you that ALL East Pasadena Water Company field employees wear light blue uniform shirts and dark blue uniform pants (NOT JEANS). All employees’ shirts have our Company name and the employees name stitched on the front. Many employees wear a baseball-type cap with our Company name clearly printed on it as well.
All EPWC employees are required to carry a photo identification card with them at all times and our field personnel all drive white utility trucks with our Company name and logo clearly visible on the side.
There are individuals in our communities who pose as utility workers for a myriad of reasons from attempting to sell water softeners to more sinister motives. Please be sure the service person at your door is who he/she represents himself/herself to be.
We only test water pressure at your request and our field personnel do not need to enter your home. If a water sample is needed, an outside hose bib will work just as well as an inside faucet. If you have any question as to whether or not the person at your door represents East Pasadena Water Company, please call our office for verification.
Other Top Stories
Fall Newsletter
Our latest newsletter was mailed this fall. If you would like to view it on-line, please click here.
2010 Consumer Confidence Report
Because East Pasadena Water Company is committed to serving high-quality water, we adhere to stringent water quality testing and monitoring. This ensures that every drop of water delivered to your home or business meets state and federal health and safety standards.
We are proud to include our Consumer
Confidence Report (CCR) for you.
This is a report that is produced on a yearly basis to inform
our customers of the quality of their drinking water during the past
year. East Pasadena Water Company
diligently tests your water on a weekly basis.
We have again met or exceeded all Health Department standards
during 2010.
The 2010 Consumer Confidence Report was released this spring. Please use the link below to view this year or previous year's reports.
- 2010 Annual Consumer Confidence Report
- 2009 Annual Consumer Confidence Report
- 2008 Annual Consumer Confidence Report