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New Ordiance In October, the Los Angeles County Board of Supervisors approved Ordinance No. 2008-0052U to promote water conservation in county unincorporated areas. The Ordinance specifically prohibits wasting water. To view and print information on this ordinance, please click here. Auto-Pay is here! East Pasadena Water Company is proud to introduce Auto-Pay. Auto-Pay is a service that allows our customers to have their water bill paid automatically from their checking account. Statements are still mailed to each customer so they know the amount being deducted. To sign up for Auto-Pay, click here to download the form. You must sign the form, attach a voided check and return both to our office. New Rates Approved by the California Public Utilities Commission Effective July 17, 2009 the California Public Utilities Commission (CPUC) granted East Pasadena an increase in rates. The new rates represent a 22% increase. This is the first general rate increase in almost 10 years. A breakdown of our current rates can be found under the Customer Service tab. East Pasadena Water Company is committed to keeping our customers informed of what is happening not only in our company but also in the industry. 2008 Consumer Confidence Report Because East Pasadena Water Company is committed to serving high-quality water, we adhere to stringent water quality testing and monitoring. This ensures that every drop of water delivered to your home or business meets state and federal health and safety standards. We are proud to include our Consumer Confidence Report (CCR) for you. This is a report that is produced on a yearly basis to inform our customers of the quality of their drinking water during the past year. East Pasadena Water Company diligently tests your water on a weekly basis. We have again met or exceeded all Health Department standards during 2008. 2008 Annual Consumer Confidence Report 2007 Annual Consumer Confidence Report |
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